Warranty

Intrawest Placemaking Limited Warranty

Intrawest Placemaking warrants that all material used in your unit shall be free from defects in workmanship or materials for a period of one year from the date of your closing. The Limited Warranty provides coverage for the one year period on all structural elements and includes, but is not limited to, the following items:

  • Drywall cracking
  • Cabinets
  • Floor covering(s)
  • Doors and hardware
  • Electrical fixtures
  • Plumbing fixtures – excluding blockage
  • Bathroom accessories, fittings and fixtures
  • Bathtub tile surround


The following items will not be considered faulty material or workmanship:

  • Surface defects in workmanship and materials apparent to and accepted by the Homeowner upon closing.
  • Surface imperfections in workmanship and materials, including naturally occurring variations and imperfections in natural products.


Appliance Warranty

The appliances in your unit are covered under a one-year manufacturer’s warranty.


Invalidating Activities

Homeowner alterations will not be covered under the Limited Warranty, and moreover may cause other items to be excluded from the Limited Warranty. For this reason, we suggest that you only work with licensed and knowledgeable contractors, and that you contact our Owner Experience Department before embarking on any activities that may jeopardize your Warranty.


Warranty Policy

Furniture items do not have a warranty period. It is suggested that you inspect your furniture for any specific damage that may be present upon the purchase of your unit, and document this on the "Owner Service Request Form".  Intrawest Placemaking is not responsible for furniture damage after the unit has been occupied.  Allow 45 days from our receipt of the Owner Service Request Form for completion of warranty work in order for the Owner Experience team to properly address your request(s). The Owner Experience Coordinator will inform you of the status of your requested items.

     

Warranty Frequently Asked Questions

  1. Who takes care of deficiencies and warranty in my new home?
    The Intrawest Placemaking Owner Experience Coordinator will coordinate all deficiency and warranty work in your new home.
  2. How long does the warranty last on my new property?
    In most cases the Intrawest Limited Warranty period is one year from the date of closing.
  3. When is the walk through done on my new property?
    The orientation walk through will take place right after closing. If you are not available to do your closing in person the Owner Experience Coordinator will schedule a walk through with you to be done on your first visit to your new home.
  4. Are the furniture and appliances covered under warranty?
    The furniture is not covered under the one year limited warranty, so please inspect it at time of closing. The appliances are covered under a one-year manufactures warranty and will be handled by a certified appliance technician.
  5. Who do I contact with problems once the warranty period expires?
    The Homeowner Association of your building will hire a management company to over see the functions of the building. If you are having problems inside your home, you will need to call an outside contractor for repairs.
  6. How do I obtain new keys for my property?
    Copper Mountain Maintenance provides the key service at Copper. They can be reached at 970-968-3303.
  7. Who do I contact after hours if I have a problem?
    Copper Mountain has a maintenance crew on site 24 hours. They can be reached by calling “Lodging at Your Service” from the telephone in your home.
  8. How do I hook up to the high speed internet?
    Contact Property Management at 970-968-2318, extension 38850